Why Valencia Hotel Group?
Valencia Hotel Group draws on years of valuable hospitality management experience to provide a variety of services to enhance operational cash flow and build asset value. Our company selects the best branding concepts and fully implements those concepts to leverage partnerships to streamline distribution, use technology to produce higher profits, and lower total property costs by operating more efficiently.
Our owned and third-party managed assets are a testament to our success in sourcing the right opportunities, in the right markets, and with the right partners. In any market, we’re able to adeptly realize economies of scale by deploying our resources, allowing us to achieve investment goals for hotel owners. Our measurable results include revenue performance, market penetration, guest satisfaction, cost management, and profit margins that set industry-leading benchmarks.
Sales & Marketing
The entrepreneurial culture at Valencia Hotel Group begins with our sales team. Our seasoned teams differentiate our hotels by emphasizing the experience; setting us apart from the competition. Our innovative staff are outside-of-the-box thinkers, flexible in their negotiations, and passionately committed to delivering to our owners, partners, and guests.
Digital Marketing & Engagement
Valencia Hotel Group has a comprehensive and integrated approach where digital marketing, sales, and revenue management converge. Our forward-thinking approach allows us to leverage the brand and strategic partnerships. Our philosophy is centered on the guest experience and strategic online engagement, resulting in maximum visibility and engagement, dominate market penetration, and optimal conversion.
Valencia Hotel Group is a consistent market leader in REVPAR and GOPAR achieved by instilling a spirit of entrepreneurship and collaboration, which results in a winning approach to revenue generation. Our exceptional staff focuses on strategic and tactical measures, with a focus on distribution, channel and business mix, pricing, inventory controls, accurate forecasting, and demand generation.
Central Reservations Office
Our reservations call center utilizes cutting-edge technology and embodies a culture of revenue generation and guest satisfaction. Staffed 24/7, calls are answered by specially trained agents who maintain a seamless experience that is an extension of the property, appearing to be on-site, but at a significantly lower cost.
The Culinary approach by Valencia Hotel Group is tailored for each location and market. We focus on concept, menus, unique flavors, and experiences for our guests.
Committed to delivering long and short term financial goals, Valencia Hotel Group has decades of experience working with property owners. We utilize industry-leading software, allowing for decision making that leads to maximum profitability and improved property values for owners.
Valencia Hotel Group Culture
Valencia Hotel Group is known for assembling award-winning teams. We believe our associates are our most important investment and are dedicated to recruitment, training, and retention. The Valencia Hotel Group culture empowers the associates to deliver extraordinary experiences, resulting in high guest service scores and market leaders on hotel review sites.