Hotel Rewards and Benefits include:
- Member Rates
- Welcome Amenity or $10 Raid the Mini-bar/Hotel Bar Credit
- Express Check-in
- Complimentary Wi-Fi
- Customized Preference Profile
- Special Birthday Offer
- Priority Waiting List
Hotel Sorella
Terms & Conditions
- Valencia Hotel Group reserves the right to discontinue or modify the Loyalty Program benefits at any time with or without notice.
- Third party bookings do not receive Loyalty Program benefits (i.e. Expedia.com, Orbitz.com, Hotels.com, etc.).
- Loyalty membership profile may not be attached to guest reservation for group or negotiated rate reservations if the loyalty email address is not provided at the time of booking.
- By enrolling in the Loyalty Program, you are automatically signed up for email offers.
- The Loyalty Program benefits are non-transferable.
- The Loyalty Program is a transient only program, bookings of ten rooms or more are not considered transient.
- Loyalty Program complimentary reward nights earned prior to December 31st, 2017 are valid through July 1st, 2018, based on availability and blackout dates do apply (not valid during fully committed nights). Not valid after July 1st, 2018.
For questions about the Loyalty Program, please contact the Corporate Director of Loyalty, Nicole Phillips, via email at nphillips@valenciagroup.com.
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