Our hotels are fully operational and are working under the current mandated occupancy guidelines issued by local, state, or federal government. Outlet hours and amenities are limited in order to combat the spread of COVID-19. Our Front Office Team is available at any time to welcome you and assist you with any questions you may have regarding our current operations.
Masks are mandatory for all associates. Masks may be required in public areas due to local, state, or federal government guidelines. Masks will be available for guests at the Front Desk.
We require all associates to practice social distancing. Signage is present at each Front Desk to assist in managing and maintaining social distancing in the lobby area. Outlets of the hotels have been modified as necessary to account for social distancing.
Yes. The frequency of cleaning and sanitizing has been increased in all public areas with an emphasis on frequent contact surfaces including but not limited to the front desk, elevator landing and elevator buttons, door handles, public restrooms, guest room keys, locks, ATMs, escalators, stair handrails, dining surfaces, and seating areas. Conference room doors, tables, chairs, light switches, and other equipment will be cleaned and sanitized after each group use.
Hand sanitizer dispensers are available at guest and employee entrances and other high-traffic areas throughout the hotels.
The hotel restaurants may not be available or may have limited hours in order to adhere to local, state, or federal government recommended capacities and social distancing guidelines. Due to local, state, or federal government guidelines, a mask may be required to enter.
Our public areas will remain open to serve you. These areas of the hotels have been modified as necessary to account for social distancing.
Yes. Please contact the hotel for assistance in booking a conference room.
These areas of the hotels may or may not be open and working under current mandated occupancy guidelines issued by local, state, or federal government.
Where it was previously offered, shuttle service has been suspended until further notice.
Reservations can be modified or cancelled at least 24 hours prior to the arrival date by 3:00 PM local hotel time to avoid a 1 night room and tax charge.
The well being of our guests and associates is of paramount importance. As travel resumes, travel advisories may be issued by federal, state and local agencies. Prior to traveling or making a reservation, we encourage our guests to review the travel guidelines as they are being updated frequently and may impact your travel.
Each travel destination will be in a different phase of re-opening that could be subject to change at any time. We encourage our guests to visit the direct website of any desired attractions. The well being of our guests and associates is of paramount importance. As travel resumes, travel advisories may be issued by federal, state and local agencies. Prior to traveling or making a reservation, we encourage our guests to review the travel guidelines as they are being updated frequently and may impact your travel.
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